Home and Hearth Caregivers provided excellent services. We stopped using them only because we moved mom into independent living.
Our mission at Home and Hearth Caregivers is to provide our clients quality, personalized non-medical care that enables them to live safely and comfortably in their own homes. We understand the difficulties of finding compassionate help and have been assisting seniors in our area for over ten years. Our caregivers are dedicated to providing quality assistance with daily living activities, including: fall prevention, grocery shopping, errands, light housekeeping cleaning, meal preparation, personal care, companionship, medication reminders, and more.
Our caregivers are bonded, insured, screened, and extensively trained to help ensure clients receive the best caregiver to suit their needs. We value and respect clients and are honored to be in clients’ homes. Home and Hearth Caregivers are dedicated to making sure we complement the lifestyle of everyone we serve by promoting autonomy and privacy in the way our clients are supported. Let us know how we can support you, wherever you call home, today.
Total monthly costs depend on the type of care provided and number of hours per month.
4.6
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5.0
4.5
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4.6
4.4
Home and Hearth Caregivers provided excellent services. We stopped using them only because we moved mom into independent living.
5
5
5
There are some very good caregivers, some not so good. Some of them really put their heart and soul into it and others cannot wait to leave. I do think that they need to communicate better when someone calls off.
4
4
4
4
Again this is not a community, but is in home health care. I am very pleased with the care from the caregivers and the communication from the agency. I do recommend Home & Hearth.
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5
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5
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4
5
The manager we dealt with did a great job trying to provide us with a caregiver in a short amount of time. I felt like they really wanted to work with us and make us happy. I would recommend their home care services to others looking.
4
4
4
Our loved ones caregiver was friendly, caring, affectionate, helpful, very aware of mom's limitations. They kept me closely informed of any changes, and or attentive to any needs that mom might have.
5
5
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5
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5
5
The caregivers are lovely, thoughtful and kind and always want to do something helpful. I would recommend them to others.
5
5
5
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5
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5
They did an excellent job. They did everything we asked them too. They kept really good records. They let us know if there were any issues and worked with us through those issues. The beginning was a bit rough trying to find a good match with the same staff member coming. Once we got that same person during our visits, everything moved much more smoothly.
5
5
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5
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4
5
They were caring, kind, and responsive. They were short staffed and ran into trouble with finding caregivers to assist my loved one. The caregivers that did come were professional, it was difficult with the scheduling of the caregivers to assist with the services. Home and Hearth was able to assist with daily living activities at home and this was adequate for my loved one.
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5
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4
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5
4
They were good. The only issue was if our person didn't show up, they didn't have any replacement. But our caregiver was great. She was friendly, down-to-earth, and just very nice. We had no problems with the scheduling/billing side of things either.
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5
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5
4
We had a good experience. They were helpful and friendly. We just needed more help than what we got. Even though they were nice, the individual caregivers were not as attentive as we needed.
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5
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4
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5
4
So far we have been very pleased. The girls they have were great. No complaints
5
5
5
5
5
Home and Hearth caregivers are doing a wonderful job! We are just thrilled to have Nancy there to help with our parents. She is now a part of the family and my parents adore her! They have adopted her as their third daughter and we couldn't bee more happy to have her!
4
4
4
4
4
Home and Hearth Caregivers is helping out with my father. He is very happy with the woman they have coming out to the house. She does an excellent job. I am not able to be right there to check in with and help out my dad on a regular basis and I am very thankful to have them there to help out.
4
4
4
4
4
home and Hearth Caregivers really worked hard to be supportive and find a caregiver that fitted my families needs. Anytime I have a question or a problem, they are there to help. I would recommend this agency to anyone looking for a caregiver.
5
5
5
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5
She was very kind. She was going to meet with me but something came up. We did not meet due to finding another service suggested by my cousin. They were Professional and accommodating.
3.5
3.5
3.5
3.5
3.5
Our caregiver from Home and Hearth Caregivers are great. We are satisfied with overall services. In terms of activities, it would not be applicable. In terms of cleanliness, I would say five stars. She is very friendly professional and caring. So, we are quite satisfied with everything and would recommend them to others.
5
5
4
4
4
Home and Hearth Caregivers began as a positive experience. The Care Manager assessed the situation at hand, and then did a follow-up interview session with the caregivers. With the second interview, my parents had chosen a caregiver that worked well with them. Unfortunately just after 6 days work, due to a change in the caregiver's schedule, she would no longer fulfill the role for my parents. Parents went on to interview two new caregivers. However, even with knowing what days and hours they were asking for, they brought in caregivers who did not want to fulfill the times. All of this change was very disruptive, confusing, and overwhelming for my senior parents. What we worked so hard to establish lasted for six days, developed into a revolving door, and was terminated within 3-4 weeks. My parents terminated Home and Hearth Caregivers services. In summary, I do not feel Home and Hearth Caregivers managers properly apprised caregivers before brining them to interview with my parents. An appropriate fit was not found, and out of frustration my parents terminated services. This left me searching for a new provider. My parents were told they would receive a refund. To date, the refund has not been received.
I haven’t really had any experience with any other home care services. Individual caregivers are more or less engaged with individual client. They don’t really take her out of the house. They just do cleaning and cooking, that kind of thing. We’ve had some scheduling issues that ultimately between the care giver and their employer, but have bled over into some transitional issues that were not ideal. Some of the caregivers have a little bit less skill in handling the situations they are called up on to handle than others.
They were very professional and explained in detail. They thoroughly answered all my questions. Still haven't decided what to do as my mom doesn't know exactly what kind of help she wants at home.
The care is good. My mom is pleased. They are helping her with bathing, dressing, walking, and other basic assistance. They're driving her to doctor's appointments and things too. Hopefully we've got the billing all straightened away. They're accepting our insurance so I need to make sure they've been paid by them.
Call (708) 352-4663 to reach Home and Hearth Caregivers - Countryside.
To reach Home and Hearth Caregivers - Countryside call: (708) 352-4663
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.We would welcome the opportunity to earn your trust and deliver you...
Our company is based on the belief that our customers' needs are of the utmost importance. Our entire team is committed to meeting those needs. As a result, a high percentage of our business is from repeat customers and referrals.We would welcome the opportunity to earn your trust and deliver you...
4.0
(2 reviews)4.0
(2 reviews)The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.