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Heartland Health Care Ctr

21401 Greater Mack Ave, St. Clair Shores, MI 48080

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About the facility Heartland Health Care Ctr

Heartland Health Care Ctr in St. Clair Shores, Michigan is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Nursing Homes
Nursing Homes
Nursing homes provide short-and long-term care for seniors who have physical or mental health conditions that require 24-hour nursing and personal care.

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Reviews
for Heartland Health Care Ctr

Write a Review
5 reviews

A Place for Mom has scored Heartland Health Care Ctr with 0 out of 10 using our proprietary review score based on 0 reviews in the last 2 years. Over all time, Heartland Health Care Ctr has 5 reviews with an average "overall experience" of 1.6 out of 5.

How we score communities
Cleanliness

1.5

Friendliness

2.5

Meals & Dining

No data collected

Care Services

1.5

Activities

2.0

Staff

No data collected

Value for Cost

1.8

1-5 of 5 reviews
Sort by

0.5
anonymous - Loved one of resident/client
Nursing Home
August 5, 2019
Only If There Is No Other Option

My mother was in this facility for a total of 4 days. In that amount of time, she fell out of bed twice however, she was never examined by a doctor to determine if she had a concussion, broken bone, etc. After the 2nd time, my brother found her sitting in a chair in the hallway and when he asked the staff why that was, he was told 'Well, she's a fall risk so we need to keep an eye on her'. And the solution is to make her sit in the hallway?!? My brother visits her at least once a day. I shudder to think how folks who don't have someone watching out for them fair. Thank goodness my mother was transferred to the facility in Sterling Heights and my brother says it is a vast improvement over where she was.

Cleanliness

0.5

Friendliness

0.5

Care Services

0.5

Activities

0.5

Value for Cost

0.5


2.0
anonymous - Loved one of resident/client
Nursing Home
March 6, 2019

I feel terrible that my mother in law was here. She was here for Rehab. We should have "got it" on the first day when things went horribly slow for the most basic of services. When it was time to go we were told on a FRIDAY AFTERNOON that she needed to be out by MONDAY! Also, the food was not good. :(

Cleanliness

2

Friendliness

2.5

Care Services

2

Activities

2

Value for Cost

2.5


2.0
anonymous - Loved one of resident/client
Nursing Home
December 10, 2018
Did we make a mistake

My mother's first day was an unpleasant experience. She was left in her wheelchair for almost an hour. She wasn't able to go to the restroom or to bed. The next day, an aide practically dropped her and didn't report it.

Cleanliness

2

Friendliness

3

Care Services

2

Activities

4

Value for Cost

2


1.5
CHARLIE T Sims - Loved one of resident/client
Nursing Home
August 8, 2018

Heartland facility staff need more communication poor. their rooms is not clean need more update and staff food is terrible.

Cleanliness

1.5

Friendliness

3.5

Care Services

2

Activities

1.5

Value for Cost

2


2.0
Son - Loved one of resident/client
Nursing Home
November 18, 2013
Verified Review
Expect to Wait Before Getting Help

The rehab was good, but the place was lousy. I think that the best thing to say is that as much as the staff tried to care, they just didn't have enough people. It was to the point where they couldn't do the job. When it came to something that they could have done easily "it wasn't their job. Someone else can do it." When you pushed the button, it could be 20-25 minutes later before you'd get help! We had two members of congregation in there at the same time. The other's family took him out it was so bad. They brought him home and hired a private nurse.

Cleanliness

1.5

Friendliness

3

Care Services

1

Activities

2

Value for Cost

2


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Frequently Asked Questions about Heartland Health Care Ctr

Call (810) 778-0800 to reach a resident at Heartland Health Care Ctr.

To reach a resident at Heartland Health Care Ctr call: (810) 778-0800



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.