For services offered
We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did have a couple times where the caregivers did not show up, but for the most part everything was good.... Read more
Total monthly costs depend on the type of care provided and number of hours per month.
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The management was transferred to another location and once this happened the staff would be late or not arrive at all. Often I would get a phone call late at night, that there wouldn't be a caregiver the next day. This was up to me to call and let the other resident staff know. The phone call wasn't referred to anyone, after I called the emergency number for the company until the following day. I was very disappointed and this created a lot more stress for me than I was expecting. I was constantly calling to make sure I wasn't being billed for those dates the caregivers didn't show. There was no communication between the caregivers. I was told I had to provide the caregivers a notebook to communicate with each other. The details in the notebook weren't detailed at all. They aren't worth the money, I had to request changes to the bill, and it was hard to read the bills. There were different rates for the shift differentials and these didn't make sense. It made it harder to read and understand the bills.
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We chose Guardian Angel Senior Services because of the value for the money as well as the locality. It is a family owned business as well and we wanted something that wasn't a big corporate operation. We did have a couple times where the caregivers did not show up, but for the most part everything was good.
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They are exceptional! All of them are angels. They care for my 96 year old Dad in Saugus, Ma. They go the extra step. So grateful. The family all lives out of state and we don't know what we would do with them. My Dad agrees. [name removed]
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The initial visit by case manager with client goes very well. Sadly, the shortage of professional caregivers, and schedulers who make bad choices when matching the caregiver and client. can create alot of stress between client, caregiver and the families of the client. Would not recommend Guardian Angel Senior Services. They are out to make money for themselves.
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Good initial impression ;however, follow-thru Very poorDan given all details but,again, no commitment evident!
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We're very happy with how things turned out with Guardian Angel! Every caregiver they sent was nothing but friendly and professional, and we never had any issues with scheduling or cancellations.
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They were great! They were reliable, and we didn't have any issues with them. I will probably use them again if the need comes up.
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Call (781) 854-4000 to reach Guardian Angel Senior Services Inc. - Lynnfield.
To reach Guardian Angel Senior Services Inc. - Lynnfield call: (781) 854-4000
The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.