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Golden Heart Senior Care - Des Moines

2400 NW 86th St #6, Urbandale, IA 50322

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Anonymous - Loved one of resident/client
5.0
They have been great.

They have been great. We have been happy with their service. They have been helpful and reliable. We haven't had any issues with people being late or not showing up. So far it's been a good experience with no complaints.... Read more

Read all reviews

About the agency

Enjoy the comforts of your home with dignified home care services at Golden Heart Senior Care - Des Moines. Dedicated staff empowers clients to live as independently as possible while maintaining an active, healthy lifestyle. With comprehensive services, you can age in place and receive adjustable care to meet your changing needs.

Background-checked caregivers provide personalized home care services. Additionally, caregivers learn specialized skills through the Golden Heart onboarding and training program. Caregivers perform an assessment to learn more about individual conditions and evaluate the home environment for safety. When that is completed, staff develops a personalized care plan that can be adjusted over time.

Services Offered

Compassionate caregivers offer 24 hour home care for your convenience. If you need help around the house, the care team can assist with meal preparation, housekeeping, grocery shopping, medication reminders, and more.

Clients can also receive personal care services such as assistance with daily living activities including bathing, dressing, and grooming. You can also receive transportation to local errands and appointments.

Stay comfortable in your home with home care services from Golden Heart Senior Care - Des Moines. Reach out today to learn more about home care services.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Services at Golden Heart Senior Care - Des Moines

Meals & Dining

Gluten-free
Low / No Sodium
No Sugar
Anytime Dining

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Reviews for Golden Heart Senior Care - Des Moines

4.2(6 reviews)
Write a Review
Cleanliness

4.5

Friendliness

4.7

Meals & Dining

No data collected

Care Services

4.3

Activities

4.8

Staff

2.0

Value for Cost

4.8

1-6 of 6 reviews
Sort by

1.0
john S - Resident/client
Home Care
September 7, 2022
continuously drop services due to "lack of staff"

Even after 3yrs, my service is interrupted several times a year. I have had to train the many new workers they provide. The staff lack professionalism & good training. ie no dress code- showing up in shorts so short I thought they were bathing suit bottoms. Filling up with gas or continue to shop after I had finished not allowing for an extended appointment time. As far as keeping track of goals, they consistently don't. Most staff are punctual if they show up. If your staff is out sick most of the time you will not discover this until they don't show up and you call the office. My staffs' vehicles have been predominantly unreliable causing staff to miss work or unable to provide transportation.

Cleanliness

3

Friendliness

4

Meals & Dining

No data collected

Care Services

2

Activities

No data collected

Staff

2

Value for Cost

No data collected


4.5
Sue M - Toured community
Home Care
June 18, 2019
24 hour care for my severely autistic mentally handicapped son

Golden Heart became the provider for my severely autistic mentally disabled son. What a great company! They agreed to staff my son's apartment for 24 hour care on a one-to-one basis when the MCOs were wanting to put him in a group home. The challenges they faced were handled with empathy, open-mindedness, and determination. I am forever grateful. They are so easy to work with....positive, helpful, available, caring, and flexible. The entire team is a testament of what can be done with a can-do attitude.

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


4.5
Anonymous - Toured community
Home Care
May 17, 2017

I have nothing bad to say, they have helped me more than I can say. [Removed] has been a blessing f/u with me and guiding me for what I needed to accomplish thank you all

Cleanliness

4.5

Friendliness

4.5

Care Services

4.5

Activities

4.5

Value for Cost

4.5


5.0
Anonymous
Home Care
January 30, 2017
Verified Review
A perfect fit!!

My loved one is very happy with his caregiver, [Removed]. She is really working out great for him. It has been a perfect fit. She is always on time and helps him with light housekeeping as well as taking him to the store or any places he might need to go. We are very happy with our choice.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous
Home Care
December 5, 2016
Verified Review
Good Help

When we needed help for my wife, this agency was available. Our caregiver is a good match for my wife. She provides general care like getting dressed, assisting with toilet, and feeding her. We have the meals prepared for her to feed my wife. When her shift is over, the house is just like it was. We appreciate the good help.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Home Care
October 7, 2016
Verified Review
They have been great.

They have been great. We have been happy with their service. They have been helpful and reliable. We haven't had any issues with people being late or not showing up. So far it's been a good experience with no complaints.

Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


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Frequently Asked Questions about Golden Heart Senior Care - Des Moines

Call (515) 218-1534 to reach Golden Heart Senior Care - Des Moines.

To reach Golden Heart Senior Care - Des Moines call: (515) 218-1534



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To conduct a complete investigation, seniors and their families should:

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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.