For services offered
Gold Star provides in- home care so some of these questions are not applicable. They are very adaptable to our needs and Mom feels very spoiled by the staff. We would recommend Golf Star Home Care to other families who may need their services... Read more
Total monthly costs depend on the type of care provided and number of hours per month.
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Gold Star provides in- home care so some of these questions are not applicable. They are very adaptable to our needs and Mom feels very spoiled by the staff. We would recommend Golf Star Home Care to other families who may need their services
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Response from Gold Star Home Care LLC
October 4, 2024Thank you so much. We love feedback from our clients and their families and appreciate the kind words. We love what we do!!!
The company was responsive and did their best to accommodate our needs. Care was provided in my home. Caregivers were clean and followed protocol. Staff was pleasant to work with. Before moving my father to Arizona, we utilized a home care service in another state and the caregivers were terrible. The caregivers with Gold Star were very good and we were fortunate to have them take care of my father. One caregiver did a great job, but had some personal issues thus we had to dismiss her. The remaining caregiver was outstanding and stayed with us until I moved my father into Assisted Living. In home care is always expensive, but it is well worth the cost to have caring, competent help so that I could have some of my life back. My father required 24 hour care.
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Response from Gold Star Home Care LLC
May 31, 2024We so appreciate feedback from our families and continue to do our very best to provide compassionate quality care to each and every one of our clients. Thank you for allowing us the privilege to assist with care for your father.
They were affordable and friendly.I would recommend them to others.
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Response from Gold Star Home Care LLC
January 19, 2024Thank you so much for the feedback. We take great pride in the relationships we build with our clients and our families.
I have to say, [name removed] the director at Goldstar, is a wonderful and knowledgeable person and helped me tremendously in placing my 86 year old father, who has dementia, into a nursing home. I had no idea how to navigate this situation. Thank you [name removed]!!
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We have been very happy with the caregiver from Gold Star Home Care who has been working with our loved one
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The upside is they send very qualified people to take care of Mom and do their thing. And the downside is sometimes we have to change caregivers. That's not because we don't like the caregivers they send. It just seems that at times, they have some turnover. But they always follow up with somebody good. And they've never missed an appointment.
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I hesitate to write this review because I do not want to disparage any company. But I feel others should know of my experience. The head of Gold Star spent 1 1/2 hours in our home explaining Gold Star services. We were very impressed with her and decided to schedule companionship services with Gold Star. When we asked to be scheduled with a companion, we were told we would hear by the next day about possible companions chosen to match the needs of our loved one. It never happened. The only potential companion she found had not been vaccinated against Covid-19. We were willing to consider any companion--age, gender, race, etc., was not an issue for us. But we did require that the companion be vaccinated. Despite my several attempts to follow up, I have heard nothing more. The head of the company will not return my calls. We have reluctantly had to move on to a different agency for companion care.
My mom was coming home after a very painful injury and was unable to do anything for herself. The staff at Gold Star Home Care was wonderful, came over the same day and had a wonderful caregiver there by that evening. Without those caregivers coming every morning and evening I don't know how my family and I would have been able to do this. I owe that staff a debt of gratitude for all that they did. My mother is doing amazing now and she refers to those caregivers as her angels. Amazing organization
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Call (602) 321-7177 to reach Gold Star Home Care LLC.
To reach Gold Star Home Care LLC call: (602) 321-7177
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.