For services offered
The experience overall has not been bad. However, the individuals who have come to care for my loved one have had excessive use of their phones. And I feel that is not professional or appropriate for this type of care. You can't just be on the phone and take care of an elderly person. I feel phones should not be allowed unless it's a dire emergency. Only one of the caregivers who has been to our home hasn't used her phone the entire time she's been here. The staff in the office have been forthcoming, and I know anytime we've called, they've gotten back to us promptly. They've been friendly and tried to be as accommodating as possible. It seems like they don't have too much control once a caregiver is in the home what's going on there. I don't know how well the caregivers are screened, or what criteria is used. I would understand some phone usage if they have young children, or an older person they care for themselves, as long as they voiced that to us. But otherwise I would prefer they not use their phones. The phone issue aside, I am grateful for the services they provide, that there are people out there who do this type of work, and that my loved one is still cared for when I'm not able to be there.... Read more
Elder Home Care - Queens, NY in Queens, New York is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
4.8
(6 reviews)Best Senior Home Care provides non-medical companion services to seniors in their own home. We can provide companions for a few hours a day, several days a week, or as many hours a day as you require, including live-in services. Our agency will conduct a confidential, in-home assessment to gain a...
The experience overall has not been bad. However, the individuals who have come to care for my loved one have had excessive use of their phones. And I feel that is not professional or appropriate for this type of care. You can't just be on the phone and take care of an elderly person. I feel phones should not be allowed unless it's a dire emergency. Only one of the caregivers who has been to our home hasn't used her phone the entire time she's been here. The staff in the office have been forthcoming, and I know anytime we've called, they've gotten back to us promptly. They've been friendly and tried to be as accommodating as possible. It seems like they don't have too much control once a caregiver is in the home what's going on there. I don't know how well the caregivers are screened, or what criteria is used. I would understand some phone usage if they have young children, or an older person they care for themselves, as long as they voiced that to us. But otherwise I would prefer they not use their phones. The phone issue aside, I am grateful for the services they provide, that there are people out there who do this type of work, and that my loved one is still cared for when I'm not able to be there.
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Call (516) 405-5910 to reach Elder Home Care - Queens, NY.
To reach Elder Home Care - Queens, NY call: (516) 405-5910
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.