Crestview Court

I only gave them 1 star because the facility is nice. But other than that, the service is horrible. I wouldn't send my dog to go there to get better. THEY DO NOT CARE!! Please do not send your loved ones to that awful place. Nice facility but the staff is rude and unprofessional. My dad was sent there after he got out of the hospital to get better but his health declined and he died less than 2 weeks after been there. To add insult to injury, Crestview never called me or my family to let us know that my dad was rushed to the hospital . We found out this info b/c someone from the medical exam office called to tell us that my dad died. Crestview never called to give their condolences. All I know is after visiting him, he was doing well and then the next day I get a call saying he's gone. Prior to him passing away my dad stayed soiled. My dad was a 79yr old fragile man and they would handled him aggressively. I complained but there was nothing ever done about it. I also had to remind

Administration is assessible and will listen to your concerns. Some issues are resolved and some are not. The nurses on my mother's hall are good. I can ask any question and I will get an answer. I can have an issue and they will look into it at the time, and resolve it if they can. There are some great CNA's but there are some there that are just looking for a pay check. I feel over all Crestview Court is a nice facility but the shortage of CNA is a problem. The turn over is high and you definitely have to be present and observant for your love one.

My mom spent 20 days in the rehab program at Crestview Court. She was discharged on 12/25/2017. Her foot was swollen and her shoes wouldn’t fit. She was incapable of walking from her chair to the bathroom. She was incapable of getting up off the toilet (she called the paramedics). There was no one there to discuss a plan of care or to review her ability to function on her own. In the 20 days she was there, she never had a shower, even after her family received a firm commitment for her to receive one. The list of problems and disappointments goes on and on. The only positive aspect was the food which was very good. I would NOT RECOMMEND this facility for rehab!

I did not like that the community is multiple floors. I did not think this would work for my loved one. The people I met at this community were nice and it did seem clean.

It was horrible. I brought my grandpa to the nursing home and wanted him to be closer to us, when he got there he ended up getting a very bad uti, he was very confused and agitated and then they moved him to a different room and it made it even worse. They had called me and said I should probably find him a different place and I had just started my mom there too, and they had eneded up cutting her leg when they were moving her. The nurse practitioner there was great, but everyone else there wsa not that much help at all. I ended up moving my grandpa out and I thought they were getting my mom up and doing rehab on her but they were keeping her sitting down in her wheelchair. They're very pretty and expensive. I don't think they can do any kind of acute care, they can handle fast easy patients that don't have any kind of problems.