For services offered
She was so caring and sweet to my husband who loved her. She answered all of my questions and was very understanding. She was never in a hurry.... Read more
Comfort Keepers of Lexington, KY in Lexington, Kentucky is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.
5.0
(1 review)4.3
(3 reviews)Welcome to SYNERGY HomeCare SYNERGY HomeCare is Colorado Springs' premiere home care agency. We are locally owned and operated, and our goal is to provide you the peace of mind and independence that you need to enjoy the highest quality of life attainable. Our commitment is to help you and your...
Smiling Heart Home Health is a family owned and operated. Lead by a Registered Nurse with over 12 years of experience in senior care, home care and hospice care. We select the best caregivers based not only in their experience and knowledge, but in their compassion and warm heart. Licensed,...
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She was so caring and sweet to my husband who loved her. She answered all of my questions and was very understanding. She was never in a hurry.
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5
This service was terrible. I will not be referring Comfort Keepers (Lexington) to anyone. The care givers were wonderful. Very helpful and compassionate. However they had no support from management in times of need. The care giver was unable to locate the supervisor for assistance on multiple occasions. Thankful for their care givers during our time of need, but very disappointed with the operation on management's part. The care givers received no support or guidance from management, which could have helped make the transition of care much smoother!! If I could, I would give ZERO stars!
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I have no complaints about how things are going for my father since he has been using this company. The staff have all been wonderful to work with and I am comfortable with the quality of care they have been providing my mother. The caregivers are on time to our appointments and make sure to keep in good communication with my self about his care. Overall it has been a pleasant experience and I would recommend this company to anyone interested.
4
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4
I have used Comfort Keepers to provide companionship for my mother, who has a form of dementia. Both women from Comfort Keepers have served my mother well, with competency and kindness. I received follow-up phone calls to find out how I felt about the caregivers, and I gave a glowing review of both. I absolutely recommend Comfort Keepers.
5
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5
The performance of the staff has been wonderful. I am very pleased with this set of people. They arrive on time and are able to complete the tasks as we need them to. We did have one caregiver that did not work out, but after that we have had the best.
4
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4
So far everything is working out pretty well for my mother with this home care agency. We are pleased with the services they have provided us with. At the moment they are helping with respite care. I know she is being cared for well. My mother enjoys the caregivers. She is doing great. I have already recommended this home care agency to my friends. It is a good agency.
5
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5
They didn't work out at all. They came one day, and sent the wrong person, and didn't know what they were supposed to do. Someone came out and spent an hour getting to know what we wanted before starting service, it wasn't communicated to the girl that came the first day. They really dropped the ball.
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Comfort Keepers has worked with us to provide my mother-in-law with support at night. They check in with you and work to make sure you have the best people for your situation.
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4.5
Up until this last eprson I had I would have given them a 4 but she's a 5. I think she's been coming about 8 weeks now and my mother in law loves her; that's the most important thing. She really looks forward to her visiting and it really relieves me if I can't get there during the week. The other people just didn't click well and the first person she saw left. Since we've been having her and she's consistent which is really helpful as my mother in law's memory starts to go. The communication has been pretty good, but they didn't tell me that things were changing or that one was gone, I wish they had so I could be prepared and help prepare her a little bit. I can't always rely 100% on what she says, so if they contacted me directly that would have been more helpful but I can see why they maybe couldn't have.
The reason I was excited about Comfort Keepers, after speaking with Helen, we were trying to go with home health services but scheduling and hours availability were issues. Comfort Keepers is large and has plenty of people. I like that for just a few extra dollars we could add an emergency personnel option. Also, liability insurance and proper certifications were important to my dad and Comfort Keepers has that.
Call (859) 203-4365 to reach Comfort Keepers of Lexington, KY.
To reach Comfort Keepers of Lexington, KY call: (859) 203-4365
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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.