Comfort Keepers of Buena Park, CA

My father has been very happy with the service. I would definitely recommend them. I picked them because, I think it was the connection with the coordinator that I made. It's been a while, but one group didn't get back to me and the other just didn't feel right. My dad's been very happy with Comfort Keepers.

Comfort Keepers of Buena Park was very attentive. Was polite with mother up to her passing. We were both there and she did everything up to the ambulance came. She remained polite and respectful even during my mom's difficult times

It's a great company that works with you and listens to issues that go on. They are enormously accommodating, which is the best you can get in situations like these, in my opinion. [Name removed] who organizes everything is amazingly outstanding. She's super to work with She helps coordinate care for my dad and my mother-in-law, and she is amazingly accommodating. I'm spending a lot of time with my dad's caregiver, talking to him and making sure he's doing what he's getting paid to do. And I think that's getting better. My mother-in-laws caregivers are really great and well trained.

In the beginning it was a little bit of a rough start just because we did not know what we wanted, but once it was all figured out it was a good experience. Everyone we encountered staff and care givers both were all very friendly.

This agency reliably provided 24/7 services to my husband and I for 4 months. He was dying and I had two surgeries in that period. We found the staff to be prompt, compassionate and trained for most tasks. Supervision was excellent and needed adjustments were handled well and promptly. Should we need help in the future we would definitely contact them.

Office employees always efficient and helpful. Comfort keeper employees well trained and my helping hand 100%.

I like Comfort Keepers and I use them because of [Removed]. She has helped us out so much and she is very friendly. The only thing I wish they could change is the fact that we do not have a steady caregiver. At our age, we like consistency. Other than that, the caregiver are great and I highly recommend them, because of [Removed], she is a good person.

We went through a lot of caregivers, some better than others, and finally have a steady girl coming to our home. She is always on time and helps with everything she can. [Removed], the lady that we met from the company, has been great, She addresses any concerns and helps if we have questions.

Working with [Removed] was great! My parents are very proud and private people so having in-home care would be a huge step, [Removed] was very patient and helpful explaining how in-home care works and made it sound wonderful. I appreciate the time she took with us.

The caregiver that comes out is on time and is a good companion for my mom. She offers to assist in light housework and cooking. When we set up the service they explained everything to us. The owner has been a great help.

This is a excellent service. The care giver was wonderful. Always on time and very helpful with everything needed. Great interaction with my mom. I highly recommend this service to others.

My mother had a short visit with this community. It seemed maintained and staff did what they are supposed to do. After some time we had noticed that Mom was not cooperating so we decided it was not time for her to be at Comfort Keepers. The staff did light house keeping, sat with her, and took her for walks. In the end I felt everything went well and I probably would not go out of my way to recommend this community. The cost did not equal to the care.

My in-laws are in their 90s and were clearly no longer able to care for themselves in their own home. Mom is blind, practically deaf, and has had a stroke. Dad has been getting increasingly weak and was falling frequently.He continued to drive because he didn't want to "bother" anyone and had 3 accidents in the past year.Their home was filthy and their meals had become toast for breakfast and soup for dinner. One of their sons lives 1 1/2 hours away and does what he can, but the rest of us live much further. For years now they have refused to move in with one of their children or into assisted living. They also refused in-home care because "no one's coming into our home and telling us what to do". The final straw was when Dad had an accident and broke his collar bone. Hard as it was, the kids insisted they hire someone or leave the home they've lived in for 65 years. We contacted Comfort Keepers and they have been a God send. It's only been about 6 weeks, but Dad already absol utely loves Maria, who comes weekdays. She's a fabulous cook. He's also pleased with John, her relief. Dad admits to not having a bath in over a year, for fear of falling. With John's assistance, he's bathing again. Mom still has trouble accepting help with household things that she used to do, but they respect her feelings, encourage her to do what she can and assist with the rest. They provide healthy meals, do basic housekeeping, encourage Dad to do his exercises (he's becoming stronger everyday), drive them to all appointments, grocery shopping, etc. and just sit and talk to them. It's taken such a burden off our shoulders to know they're getting the help they need and there is someone who sees them every day and can let us know how things are going. Yes, in-home care is expensive, but it's much cheaper, and far more humane, than waiting until they need convalescent care. Thank you A Place for Mom for referring us to Comfort. Keepers.

Regarding participating in a meeting with Sue and my elderly neighbor: I found Sue professional, informed and very sensitive to the needs of my neighbor. I feel Sue is an asset to Comfort Keepers.

They were really quick and thorough. They got someone right away. I needed someone available right away and the found someone that did an excellent job. They have become friends of ours, and have been so personable and warm and caring. I would definitely use them again.

The first gal we had was outstanding on everything. She was friendly, respectful, helpful, etc. The second girl they sent out did the work, but was not as friendly or sociable. She was very nice and did what we expected her to do, but I was just hoping for a little more engagement like with the first one. Both of them were very good and helpful though and overall everything with Comfort Keepers has been a very positive experience.

I am receiving excellent services. They make sure to cover every detail to my needs. I am very happy and very satisfied with them. I have nothing but good things to say about them.

We are very happy with our care giver. She is most thoughtful and kind and extremely caring. Even after only three months it would be hard to imagine her not being in our lives.

We had a great experience with Comfort Keepers! The caregiver they sent was well trained and knowledgeable on how to physically care for our loved one, as well as being friendly, compassionate, and just all-around pleasant.