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BrightStar Care of St. Louis, MO

2190 S. Mason Rd Suite 204, Saint Louis, MO 63131

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Anonymous - Loved one of resident/client
5.0
It was good while it lasted

Working with BrightStar was such a great experience. Jackson went above and beyond to try and stimulate my husband and do the things that I needed him to do. Unfortunately my husband wasn't very receptive to getting help so we ended services. I appreciated everything Jackson did as well as A Place for Mom. I couldn't have asked for better. Thank you all!... Read more

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About the agency

BrightStar Care of St. Louis, MO in Saint Louis, Missouri is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews for BrightStar Care of St. Louis, MO

4.1(7 reviews)
Write a Review
Cleanliness

4.0

Friendliness

4.0

Meals & Dining

No data collected

Care Services

4.0

Activities

4.0

Staff

No data collected

Value for Cost

4.0

Overall Experience
3
3
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1
0
Date Submitted
0
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Reviewer
0
2
1
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Care Received
7
1-7 of 7 reviews
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2.0
Anonymous
Home Care
July 20, 2017
Verified Review
In home care for concerns.

We needed in home care for my brother. This in home care staff were nice. We informed them on what care what needed for my brother. We were not happy with this service due to the lack of communication with the scheduling and the care taker. We did have a care taker that was very good and we were happy with her assistance and my brother was happy with her as well. We could not recommend this service. We could, however, recommend the one care take that was very good, and reliable. Families might want to consider another home service for in home care.

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Cleanliness

2

Friendliness

2

Care Services

2

Activities

2

Value for Cost

2


5.0
Anonymous
Home Care
March 31, 2017
Verified Review
Positive experience

My In Laws are receiving part-time care form BrightStar Care. The girl they sent kept my mother-in-law busy by playing games with her. They have been great!I would recommend them!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


5.0
Anonymous - Loved one of resident/client
Home Care
July 6, 2015
Verified Review
It was good while it lasted

Working with BrightStar was such a great experience. Jackson went above and beyond to try and stimulate my husband and do the things that I needed him to do. Unfortunately my husband wasn't very receptive to getting help so we ended services. I appreciated everything Jackson did as well as A Place for Mom. I couldn't have asked for better. Thank you all!

Read More
Cleanliness

5

Friendliness

5

Care Services

5

Activities

5

Value for Cost

5


4.0
Loving Wife - Toured community
Home Care
November 17, 2014
They were always reliable

My loved one wasn't very cooperative, and wouldn't really let them help. They were friendly, and did the best they could, but we didn't really use them long. They were always reliable, and I never had any real issues or concerns with them. It just didn't work out for us.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


4.0
KH
Home Care
September 10, 2014
Verified Review
Overall the experience with Brighstar...

Overall the experience with Brighstar Care was good. She had the different caregivers. Had issues with one, but the other two were fine. They provided good care and were friendly and on time. Overall the experience was great. I would rate two of the three caregivers a 4 and the other one a 1.

Read More
Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

4


5.0
Diane P.
Home Care
May 27, 2014
Verified Review
Great In-Home Service

I only used this service for my husband for about 48 hours, but I was very happy with what we got out of it. My first impression was great. A representative came and spoke to me about the agency, and I felt comfortable with them from the beginning. Out of all the places I was looking at, BrightStar made me the most at ease. The caregivers are very caring, attentive, and understanding. They were very efficient during the time they were in my home. It was probably more expensive than other agencies, but I was very happy with their service in the end.

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4.0
Daughter - Loved one of resident/client
Home Care
November 26, 2013
Verified Review
Nice, Professional People

I have BrightStar and it's good. I was thinking that when you hire these people that they would teach you things but I'm having to teach them. It's just my expectation was not reality. We've had two caregivers get hurt backs. They're supposed to know how to lift somebody. I pay you good money. Whitney is just wonderful. Mom really likes her. She's so mild mannered but strong and nice. It was really nice to find somebody that fast that we could get along with. BrightStar is very professional. There have been some last minute changes and little emergencies and they've help me out a lot with that. With being flexible, changing an hour here and an hour there. I would give them a high rating. They're really nice people. It just takes several weeks to really get someone going because my mom is a handful.

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Frequently Asked Questions about BrightStar Care of St. Louis, MO

Call (314) 984-8650 to reach BrightStar Care of St. Louis, MO.

To reach BrightStar Care of St. Louis, MO call: (314) 984-8650



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A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.