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BrightStar Care of Mid Cities, TX

na, Grapevine, TX 76051

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Wife - Loved one of resident/client
5.0
Glad I'm Using Brightstar

They play games with my husband and help him walk and exercise. They help me with him when we go to church and other places. I have one Monday through Friday and one for Saturday and one for Sunday. They area here about six hours a day. He needs some help dressing and showering and putting on his compression socks and getting in out of the car. They help him get in an out of his scooter chair. He likes to tinker out in his workshop and they do whatever he wants them to do with the tools. He's trying to teach them to be carpenters and they are all very receptive. The RN is terrific and Paul, the owner, is great. Really, it's been a great experience.... Read more

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About the agency

BrightStar Care of Mid Cities, TX in Grapevine, Texas is one of senior living communities in the area. To find the right community for your needs and budget, connect with one of A Place For Mom’s local senior living advisors for free, expert advice.

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Senior Living Options Offered

Home Care
Home Care
Home care relies on trained aides to provide companionship and non-medical care for seniors living at home.

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Reviews for BrightStar Care of Mid Cities, TX

3.3(4 reviews)
Write a Review
1-4 of 4 reviews
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4.0
Anonymous
Home Care
June 5, 2015
Verified Review
A pretty good experience

My experience with Brightstar of Mid Cities was a pretty good experience overall. The care givers that they sent were very friendly and helpful. The value was excellent for the services that you receive. I can't rate the cleanliness or the activities. It is not applicable because they send the care givers to your home. The care services were pretty good. It is a good agency. I would recommend this to anyone.

Cleanliness

4

Friendliness

4

Care Services

4

Activities

4

Value for Cost

5


2.0
Anonymous - Toured community
Home Care
June 24, 2014
Verified Review
They lost my business.

They came and met me in the hospital, and they came and spoke with me for about an hour and a half. I thought their prices were a little high. I didn't sign up right away. When I got home I found that I really needed them, and I called and she was ready to come out, but since I hadn't signed up that day they wouldn't let her come out. The policies regarding the contract are a bit rigid. The people were very nice, but had they sent that girl out, I would have signed right there. They could have found a way to work with me, but since they wouldn't help in my hour of need based on paperwork, I chose not to work with them.


2.0
Daughter - Loved one of resident/client
Home Care
January 24, 2014
Verified Review
I'm not a big fan of bright star.

I'm not a big fan of bright star. They had two instances where their people didn't show up. Some of their caregivers were outstanding and I requested some and they did try to accommodate but they weren't consistent. Some caregivers were ok but it was not the same every time and others were not as good. When I was interviewing agencies, a staff member came by to see my dad and would stop by all the time. I thought that they would understand what we were going through and what the needs were. I liked what they told us about their training, and they were just more attentive to us than the other agencies when we were looking. What they presented when we were searching and making a decision is not what we found in the experience.


5.0
Wife - Loved one of resident/client
Home Care
November 13, 2013
Verified Review
Glad I'm Using Brightstar

They play games with my husband and help him walk and exercise. They help me with him when we go to church and other places. I have one Monday through Friday and one for Saturday and one for Sunday. They area here about six hours a day. He needs some help dressing and showering and putting on his compression socks and getting in out of the car. They help him get in an out of his scooter chair. He likes to tinker out in his workshop and they do whatever he wants them to do with the tools. He's trying to teach them to be carpenters and they are all very receptive. The RN is terrific and Paul, the owner, is great. Really, it's been a great experience.


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Frequently Asked Questions about BrightStar Care of Mid Cities, TX

Call (555) 555-5555 to reach BrightStar Care of Mid Cities, TX.

To reach BrightStar Care of Mid Cities, TX call: (555) 555-5555



The features and amenities that are displayed on this page contain marketing information provided by the community. A Place for Mom has not confirmed the completeness of the provided information, and cannot guarantee its accuracy.

To conduct a complete investigation, seniors and their families should:

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If you become aware of any information that should be updated or noted, please contact A Place for Mom.

A Place for Mom uses the term “assisted living” to indicate that the community provides some level of assistance with daily living activities. It does not indicate that the facility meets official state requirements for level of care.