What we like the most about A Homemade Plan is the staff and how professional they are. Your staff took good care of my late husband and worked to maintain his dignity during the last week of his life. Based on the experience we have had, I would recommend this community to other families.... Read more
A Homemade Plan in Annapolis, Maryland is happy to provide adults personal care services in the comfort of their own homes. Our duty is to uphold the independence, safety, and trust deserved of all clients. We happily serve the following locations in Maryland: Anne Arundel County, Baltimore County, Calvert County, Charles County, Howard County, Montgomery County, Prince George’s County, and St. Mary’s County. Let us know how we can help you thrive in your own home.
Caregivers at A Homemade Plan are specially trained to provide personal care, including but not limited to bathing, toileting, dressing, walk assistance, memory care, respite care, and more. We also provide companionship care, light housekeeping, medication management, transportation, and a variety of more specialized services.
We can modify care plans with clients and families to help ensure we cover all the preferred methods to provide the best care possible. We provide care to adults of all backgrounds and of different needs. Whether it is live-in care, long-term care, or complimentary services, clients can rely on us to support them in a myriad of ways.
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What we like the most about A Homemade Plan is the staff and how professional they are. Your staff took good care of my late husband and worked to maintain his dignity during the last week of his life. Based on the experience we have had, I would recommend this community to other families.
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Unfortunately my dad passed away shortly after we started with a homemade plan. We were not with them for very long, but I was not very happy with my dad's experience with that company. My dad had a terrible experience with the first caregiver they placed him with then the second caregiver was very unreliable and then after all of that, they did not do what they were supposed to, so we were never reimbursed for the care that he paid for, and at the time I didn't follow up because I was just so exhausted with everything we had just been through. I should've added that he had long-term care insurance and that was the reimbursement that we were expecting. They never filed what they needed to on their end for the long-term care reimbursement.
Our caregiver gets 5 stars! She is Very caring, good cook, can get my parents moving/motivated etc. thanks!
They were very flexible and easy to work with. They were accommodating. I would recommend to others.
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It's been okay but not great. We're on our third caregiver, and not all of the caregivers seem as dedicated as I would like them to be. They just haven't been a good fit, except or this last one. But the people at the office are very friendly. And our latest caregiver is friendly and provides good care.
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They care and they communicated with me very well. there are things I would do differently but at the end of the day I have no complaints I'm so glad I chose out my plan.
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In my experience they are a level above all the other home health Care businesses I have used for my family. The best thing I could say is they genuinely seem to care of course there is always going to be things that I would do differently but at the end of the day they communicated with me very well and worked with me as best they could. I'm so thankful for this company.
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A Homemade Plan has been very helpful in providing extra care for my Mother.
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We’ve been very pleased with A Homemade Plan. From day one, they’ve been responsive, extremely flexible, and always available for questions or to provide options when our situation changed on an hourly basis (which it did, several times). When we notified them that a particular caregiver wasn’t a good fit with our family member, they immediately replaced her with someone who was a better match. We now have a full-time live-in caregiver through A Homemade Plan, and are very pleased with the care our loved ones are receiving.
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We had to discontinue the services with this agency. They just could not send the right type of caregiver to help out with my sister.The first person they sent was too small in build to help transport my sister than the second one was not licensed to go caregiver work. So here I am paying for this service for them to provide care and I am doing all the work.
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Response from A Homemade Plan of Annapolis, MD
October 9, 2017Thank you for your feedback. I apologize that you were unsatisfied with our service. I assure you that all our Caregivers are qualified to provide home care service and would be happy to speak with you about rectifying the situation and finding a Caregiver that better fits your sister's needs.
The first caregiver that came out to the house was on time. She was proactive and outgoing. The second girl they sent out was almost two hours late and was not as outgoing. The third caregiver was also almost two hours late. When we called they tried to explain why she was late, however we decided to not have them come that day. We then cancelled the service due to this and mom was also going to move out of state. The owner was nice and I am not sure if we would use this service again.
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Response from A Homemade Plan of Annapolis, MD
October 9, 2017Thank you for the feedback. I apologize for not being able to provide a smooth start to home care service. That is a point of emphasis for our staff and I would truly like to rectify this unpleasant experience if you can please call me at your earliest convenience. Matt Wozniak
The A homemade Plan people are great. When I first called them, one of the owners came to my house right away and by the next morning, we had a caregiver in our home. The caregiver was steady, and she took very good care of my father. They were truly a blessing.
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Response from A Homemade Plan of Annapolis, MD
April 21, 2017Thank you for your feedback! I am so happy that we found a great match for your father. Interactions like that is why we started the company and why we will continue to try to improve the service we provide to those in need.
The caregiver Melissa was on time, cheerful and comforting, and very good with my mother. We would use them again if needed in the future.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017Thank you for the feedback!
Mom has been using the agency a little over a month and I'm not too sure how I feel about the agency. Mom complains that Cantina (the caregiver) doesn't do anything. She was hired to serve not only as a companion but to help with the tidiness of the place as well. Since I haven't been there to experience it for myself I will be going down there to reevaluate. I'm hoping that things aren't as bad as they seem.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017Thank you for the feedback. I am sorry to hear that Catina has not met your mother’s expectation. Tidying up (or light housekeeping) is part of the service that we provide and if that is not taking place I'd like to speak with you about how I can rectify it. Please call [removed] and ask for me (Matthew Wozniak). We appreciate feedback from all the families we work with and will work diligently to right any unsatisfactory service asap.
We love them. The girl they found for us has been great. She takes really good care of my parents. She will call me with any thing unusual or concerning. She is reliable, and even goes above and beyond. The billing has also been really smooth.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017Thank you very much for your feedback! I am so happy to hear that our Caregiver is working out well and going above and beyond. I'd be very interested to hear who it is that is working with your parents because we have an employee of the month program and family feedback is a critical component to nominating and selecting the employee of the month.
They are very flexible and kind. They are willing to do what we ask. Were happy with everyone. A Homemade Plan has been very great. The care givers do a great job.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017Thank you for your feedback! Flexibility is very important to us and I am glad that we have able to accommodate to your needs in that fashion.
So far things are going pretty well. They have been reliable, no real problems with people being late, or not showing up. We get the same couple of people on a steady schedule, so the consistency is nice.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017Thank you for your feedback! We are not a company that rotates Caregivers in and out. It is always our goal to find the one (or at times, two) Caregiver(s) that the Care Recipient is familiar and comfortable with. I have found that routine is a critical factor to successfully aging in place. Thank you again for your feedback.
Although things didn't work out due to a change in the care needs of my loved one I thought the aides from Angels of Care did an excellent job overall, we were quite pleased with them! The aide we worked this was very responsive, and seemed to get along great with Mom. I appreciated how flexible and adaptive they were during any crises that occurred. They were very understanding, and always will to try and work with you.
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Response from A Homemade Plan of Annapolis, MD
April 26, 2017I appreciate your feedback! We understand that circumstances may change and we are always willing to accommodate in any way possible. This is one of the reason why we have an emergency cell phone that we can be reached 24 hours a day. I hope you and your loved ones are doing well! Thank you for your feedback
Call (443) 837-7768 to reach A Homemade Plan of Annapolis, MD.
To reach A Homemade Plan of Annapolis, MD call: (443) 837-7768
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