24 Hour Home Care - San Diego

When [Removed] came out to meet with us in October 2017, we were very impressed. He was professional, thorough, and very pleasant.. We didn’t need any services until January 2018. I called 24 hour care on a Monday to arrange a caregiver to take my 90 year old Mom to a radiology appointment on Friday. I was told that someone would call my mom with details. I live in Arizona, Mom lives in San Diego so I can’t get her to her appointments. Anyway, I called on Wednesday to inquire on mom’s ride. I was told that they were having difficulty finding a caregiver to drive out to my mom’s even though [Removed] assured me there would be no problem with the distance. On Thursday, I called again to check on mom’s Friday ride. Again, I was told that they were still looking for someone to take her. By Thursday afternoon, I called 24 hour care and told them to forget it and I cancelled my mom’s appointment. I am in the process of finding another company.

Anytime I’m around my husband, he needs me to do things for him so it can be hard trying to get the housework and things like that done. I needed help in the house and with him, which is why I chose this agency. The caregiver they send us comes by to keep an eye on my husband while I do small chores around the house and she’ll come by twice a week for about 2 hours a day. When I need to go to the doctor, she’ll even come with me to help keep an eye on him. She helps clean the house, do the laundry, and even cook. My husband doesn’t need to be kept occupied so she doesn’t do any kind of activities with him, but rather just helps out where I need her to. What I’ve needed done, they’ve been able to do and we’re happy with the service.

We have only used this service a few times and things have gone great. The caregivers that come out to the house have been on time and very professional. They are a great companion for my loved one. They explained everything about the service up front and they were very knowledgeable. They are flexible and able to work with short notice. I will continue to use this service and I would recommend it.

This has been a great service for care. We like the staff. They did all that they could to assist us in our needs for in-home care. The care takes was help for when they were needed. We would recommend that family seeking the options that are available for in-home care.

Knew about my needs from A Place From Mom. [Removed] was a pleasure to talk to on the phone. Looking forward to setting a family appointment soon. ($21.50 to 26.00 per hr) We need 24/7 care; they work in 12 he shifts. Over time will occur. ADLs, assist w/pt

Very good service, they really help you with your needs.

This was a nice service. We liked that the service. They were able to send out a care taker as soon as we needed someone to come to our home. They were a good companion and they help with the some of the personal care that we required. We wanted the same care taker on a regular basis and not someone different each time we needed in home care. We would recommend this service to other families needing in home care for a loved one

I could not have been more pleased with the service that they provided us. The agency kept all the appointments never canceled on us but the best things were the person who came was constant. The agency never stated the staffing like other agencies tends to do. We felt very comfortable with letting them into our home they were kind and very knowledgeable. I would absolutely recommend them to anyone.

This is a nice service for care for my parents. The staff is attentive and caring. The care taker does try and help with the needs of my parents when informed on what their needs are. The staff is very caring and helpful. We would recommend the service and the care take to other families needing help at home

I ended up not using this service. While they were quick to respond initially and sounded like a good organization, they seemed unorganized thereafter so I cancelled the service.

It has been good for my wife. I have no problem and everything they do is fine and good. I have had nothing but great services.

My love one is doing well since she started to receive home care services from the agency. We are quite satisfied with the services they have provided my love one with. They help out with light house keeping, and some personal care. The agency has been good to work with, and I would recommend this home care agency.

24 hr.HomeCare helpful and efficient. Caregiver is friendly and punctual

While my mother was receiving care from the caregivers at 24 Hr Homecare, I was pleased with their service. The caregivers were always on time and very friendly. My mother no longer needs them but it was a good help while she had them.

My parents are doing pretty well since they started to receive services from this home care agency. I'am satisfied with all the help they have provided my parents with. They are mainly there to supervise, and help out if needed. Overall it has been a good experience, and I would recommend this home care agency.

My sister is doing very well since she started to receive services from this home care agency. She is satisfied with all they have done for her. She is currently getting a new care giver, but the one she had was wonderful. Everything is going very well, and I would recommend this home care agency.

This truly a good home care agency. The help they are providing me with has been great. The care givers are great, they are really good at what they do. I'am pleased with everything they have done for me. It has been a great experience so far. I would recommend this home care to my family and friends.

We have used this agency twice for my mother. The caregivers arrived on time and they understood what things we needed help with . I have no complaints about this agency. I would recommend their help.

The caregivers from 24 Hr Homecare provided good services for my mother. They helped with the cleaning and maintaining everything organized. The caregivers were nice and attentive. Some meals were prepared for my mother from them and they were good. Overall they were a good place with courteous staff.

We need in-home care for a very independently-minded elderly mother, for whom the idea of accepting help from outside of the family was initially daunting. 24 Hr Homecare came through on their promise to match a suitable caregiver to our family member. After the first visit, our mom was ready to commit to a weekly schedule of care. After the second visit, mom was making plans for subsequent visits with the caregiver. Our caregiver is skilled, respectful, smart, and absolutely dedicated to mom's safety, comfort, and enjoyment of each visit. The beneficial impact of our caregiver on mom's self-esteem cannot be measured. The value of our caregiver improves life for mom and the whole family. We have a trusty resource in 24 Hr Care, and we can now settle back into a wholesome family rhthym. 24 Hr Homecare has provided rapid responses to phone calls and emails. Our Account Manager answered all our questions by phone and in the initial in-home assessment. The company provides thorough information in all communications, in a handy easy-to-use packet left in our home.