Oaks at Savannah

I don't recommend this place, the people that work there are nice but they do not take care of the people. I made sure that my husband got a shower every other day and I changed his sheets on the bed, I took his clothes and sheets home to wash. He was there for 2 months and his bathroom and floor got cleaned once. They didn't have to do anything for him and they tried to go up on his rent saying he was a level 3,he was not even the level 2 they said he was Every time I went there he was in his room. Even the workers there said he was no problem. They didn't even have to do anything for him. The meals were the cheapest they could go, they had pizzas and sandwiches alot.b.

The facility "feels" clean and is pleasant to enter and tour around. That's a plus vs. other facilities. My mother in law says they often send her food that she can't eat. She has to have a fairly restrictive diet and they don't seem to remember that. They also sometimes seem to send out food that isn't a rounded meal, like they ran out and put on the plate whatever they still have in the kitchen. Not sure how often this happens but enough to start bothering her. And she not a complainer.

Staff was friendly and very accommodating. Also one of the less expensive places which fit our budget. The price was right and they had a room available.

Senior staff are really nice and helpful. A lot of the younger staff not so much. Building and apartments are nice and reasonably maintained. Food quality needs help. They had a chef but lost them. Overall a good value when compared to others. Smaller community which was good. For mom.

We've been very pleased with our experience at the Oaks at Savannah. From the very beginning, the staff was like a welcoming family. The staff have shown a caring attitude and have called whenever there was an issue.

What we like the most about Oaks at Savannah is that first and foremost, I feel safe. I would absolutely recommend this community to other families based on the experience I have had so far.

I've had her at the Oaks in Savannah ever since and that place is just wonderful! Socially, it's been so much better, and the staff there is very gentle and patient with my mom. They also have a lot of entertainment for them, very good food for an assisted living facility. I think the substance there is far greater than [community name removed].

The overall experience would be higher but some communication issues and a lot of turnover.....We have no issues. Place is clean. The staff are very friendly for the most part, especially ones that are there for a while. The care services are very good for the most part. The activities would be a 5 but again turn over. Compared to other places very reasonable.

Other need to know about the hidden fees that they do not tell you about until after you have moved your loved one in. I would make sure when you first meet with them, make sure that you have them sign the negotiated issues.

It is a comfortable, clean and organized place. Everyone is helpful and friendly. The food is delicious and they make sure you are satisfied with your meals. They always have entertainment, movies, group activities. Beautiful landscaping, rocking chairs and covered patios.

I entered the door and immediately felt welcomed and comfortable. The reception area was spotless. The residents smile and talks. The staff was very attentive and kind.

The people are nice, but if there is a real need for assistance, look at other options. It was the ONLY place that had significant diversity in staff and residents. The meals are not healthy and balanced (in my opinion). High salt, lots of pork...limited fresh fruits and vegetables.

I would give all 5 but have a few issues with billing they don't seem to concerned about fixing. I have stated several times we will do her laundry but they keep wanting to charge me 55 a month to do. Also with dining I've told them repeatedly not to bring food to her room because they charge 3 every time they do. Her memory is not there so when they ask if she wants them to bring her something she says yes because she forgets they charge for that. Every time I bring it up they say they will take care of it but they never right anything down. So that tells me they are just trying to push it off. If they would respond to problems like this it would be all 5's.

It was very affordable! Other residents in the memory care unit seemed happy and content. The overall staff was excellent! Great activities. Staff very helpful. Weekly housekeeping and laundry included in the monthly rent. Would definitely recommend the memory care unit to others.

Oaks at Savannah provides a very high level of service at a very good price. I would recommend them highly.

I would suggest you look into Oaks at Savannah. The staff and the community are easy to work with from the start to the finish. They provide high level of care for your loved one. The community is able to provide a safe environment and medication management for my loved one. The room, utilities, changing of linens, and housekeeping are included in the monthly fee. The staff are quick to respond to your questions or concerns about your loved one.

This was a once a place that provided peace of mind knowing that your loved one was being looked after properly and their was genuine concern.for their welfare. After 3 different management companies in as many years, the peace of mind has changed to genuine concern and unbelievable stress. Numerous safety issues, continual staff changes, and other issues to numerous to mention, have changed the atmosphere entirely. I WOULD NOT RECOMMEND this facility and advise looking elsewhere.

We chose Oaks at Savannah because it was a little more reasonably priced and the people that we dealt with before we moved in were people I thought would be approachable and easy to talk to and it has turned out to be just that. The room sizes here are very good, they are all private. I think they need more staff to cook the meals, the food is just mediocre. Overall I have been very pleased, they are very attentive to my husband and he is always clean when I see him.

The memory care was depressing and had no outdoor access for community members. Assisted Living area was decent.